Privacy Policy

Privacy Policy

Last Updated: [16/03/2025]

Welcome to Sugar and Sass Wellbeing Academy! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

Sugar and Sass Wellbeing Academy operates as an umbrella brand under Unboxed Imagination Limited. As part of this structure, some of your data may be shared within Unboxed Imagination Limited to improve services, process transactions, and provide a seamless customer experience. We ensure that all data shared within our organization is handled with the highest level of security and confidentiality.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Payment details are processed securely through third-party payment processors; we do not store your financial data.
• Account Information: If you create an account, we may collect login credentials and order history.
• Website Usage Data: IP address, browser type, pages visited, and interactions with our site.
• Marketing Preferences: Your preferences for receiving communications from us.
• Emotional Wellbeing Data: If you enrol in our self-development courses, we may collect additional information regarding your emotional wellbeing to provide personalized support and tailored course experiences. This data is handled with the utmost confidentiality and only used to enhance your learning journey.
  We may collect the following types of personal information when you interact with our website:
• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Payment details are processed securely through third-party payment processors; we do not store your financial data.
• Account Information: If you create an account, we may collect login credentials and order history.
• Website Usage Data: IP address, browser type, pages visited, and interactions with our site.
• Marketing Preferences: Your preferences for receiving communications from us.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders.
• To improve our website, products, and services.
• To send updates, promotions, and newsletters (with your consent).
• To respond to inquiries and provide customer support.
• To ensure website security and prevent fraud.
• To comply with legal obligations.
• To enhance services provided under Unboxed Imagination Limited, ensuring a more personalized experience.

3. How We Protect Your Information

We implement security measures to safeguard your personal information, including encryption, secure servers, and access controls. However, no online transmission is completely secure, and we encourage you to take precautions when sharing personal data.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

• Service Providers: Trusted third parties who assist with payment processing, order fulfillment, and marketing.
• Legal Compliance: When required by law or to protect our rights and safety.
• Business Transfers: In case of a merger, sale, or asset transfer.
• Unboxed Imagination Limited: As Sugar and Sass Wellbeing Academy operates under this company, your data may be shared within the organization to enhance services, streamline operations, and improve customer support. This internal sharing is conducted securely and strictly within the scope of our privacy practices.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Withdraw consent where applicable.

To exercise these rights, contact us at [hello@sugarandsasswellbeingacademy.com].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sugar and Sass Wellbeing Academy
A Subsidiary of Unboxed Imagination Limited
[hello@sugarandsasswellbeingacademy.com]
[07425322331]

Thank you for trusting Sugar and Sass Wellbeing Academy with your personal information!